Our Approach to Cookies at Florist St James's

Cookie Policy for Florist St James's

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your actions and preferences (such as login, language, and display settings) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. At Florist St James's, cookies play an important role in ensuring that our customers have a convenient and seamless experience when ordering flowers online.

How Florist St James's Uses Cookies

We use cookies to make your online shopping experience with us more personal, efficient, and enjoyable. Cookies help us remember selections you’ve made, items in your basket, and allow us to tailor the presentation of our site based on your preferences and needs. By gathering information about how visitors interact with our website, we can also identify ways to improve our services and offerings for all St James's customers.

Categories of Cookies We Use

At Florist St James's, we use the following categories of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly. Without these cookies, you would not be able to use key features such as secure areas of the website or adding products to your basket. They are usually only set in response to actions made by you, such as logging in or filling in forms.
  • Analytics Cookies: Analytics cookies help us understand how our visitors use the site. They collect anonymised data about how customers navigate the website, which pages are visited most often, and any issues experienced along the way. This allows us to make ongoing improvements to the site that benefit all users ordering from Florist St James's.
  • Marketing Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit how often you see an advertisement and help measure the effectiveness of ad campaigns. Marketing cookies play a role in helping us provide a customized shopping experience and present you with offers from Florist St James's that match your preferences.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. Some cookies are essential for the functioning of our site, and these cannot be turned off through our settings. However, for analytics and marketing cookies, you can manage your preferences using the cookie consent tool available when you visit our website. This tool allows you to accept or decline cookies that are not strictly necessary.

Most web browsers also allow some control of cookies through browser settings. You may choose to block or delete cookies through your browser; however, please note that if you do so, some parts of our website may not function properly, and your shopping experience with Florist St James's may be affected.

Improving Your Shopping Experience

Cookies enable us to enhance every aspect of your time on our site, from remembering your favourite flowers to making checkout easier and more secure. By understanding your preferences and how you interact with our website, cookies help us to continually improve the ordering process and overall customer satisfaction for everyone visiting Florist St James's online.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we do, we will update the date at the top of this policy. We encourage you to check this page periodically so you stay informed about how we use cookies at Florist St James's.