Florist St James's Accessibility Statement

Our Accessibility Commitment

At Florist St James's, we believe that every customer in St James's deserves the opportunity to browse and order from our extensive selection of flowers with ease and convenience. Our online platform is designed with accessibility at its core, ensuring an inclusive experience for all. Whether you are sending a thoughtful bouquet or arranging a bespoke floral delivery, you should be able to do so easily and independently.

WCAG 2.1 AA Compliance

Florist St James's is dedicated to adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA standard. These guidelines are internationally recognized for making web content more accessible for everyone, especially individuals with disabilities. By aligning our website with WCAG 2.1 AA, we strive to facilitate seamless navigation, clear content structure, and enhanced usability for all users.

Screen Reader Compatibility

We understand the importance of screen readers in helping customers with visual impairments shop online. Our website is built to be fully compatible with leading screen reader technologies. Image descriptions, button labels, and intuitive navigation elements have been carefully implemented so that every part of our online florist can be accessed and understood without the need for visual cues. This ensures that ordering flowers from Florist St James's in St James's is straightforward for every user.

High Contrast and Readable Design

Clear visibility is essential for an accessible website. Florist St James's utilises a high contrast colour palette to support users with visual impairments or colour vision deficiencies. Text is displayed in easily readable fonts with adequate size and spacing, and all interface elements are designed to stand out clearly against backgrounds. We consistently review our site’s design to ensure that all customers can effortlessly read and interact with our content from any device.

Ensuring Ease of Ordering for Everyone

Accessibility is not just about compliance; it’s about making sure that every customer in St James's can successfully and comfortably order flowers online. Our commitment means that you can browse our products, add items to your cart, and complete your purchase without barriers. Whether you rely on assistive technology or simply prefer an uncluttered, user-friendly experience, Florist St James's has optimised every step of the online ordering journey for you.

Accessibility Support and Contact

We are always striving to improve our website and welcome feedback from our valued St James's customers. If you encounter any challenges while using our site or have suggestions for further enhancing accessibility, we encourage you to contact us. Our customer care team is equipped to assist with accessibility inquiries and is happy to help facilitate any aspect of your experience with Florist St James's. Your feedback is vital to our ongoing commitment to accessible floristry in St James's, and we are dedicated to resolving any issues promptly.

Continuous Improvement

Florist St James's is continually working towards even greater accessibility. As standards evolve and new technologies emerge, we regularly review and update our website to meet the highest possible accessibility standards. We are committed to ensuring that every customer in St James's, regardless of ability or preferred browsing method, can enjoy a seamless experience with our florist online.